Shipping & Returns

Shipping

Once your piece of jewellery has been made, Australian orders are shipped via Australia Post Express or a courier service. Shipping within Australia is complimentary.

International orders are shipped via a courier service. Please note that the customer is responsible for all import duties, customs and local sales taxes levied by the country they are shipping to.

International shipping has a flat rate of $35.00 with complimentary shipping for orders over $300.00



Returns & Warranty

We do not refund, but will gladly exchange for another item of equal value within 14 days of sale. Any jewellery that has been personalised, worn, altered or resized will not be exchanged.

All of our jewellery, apart from fine chains, is made in house. We pride ourselves on our workmanship and offer a 24 month warranty. 

If you experience any issues with your purchase, please contact us at info@sarahgardnerjewellery.com  


Our warranty excludes coverage due to wear and tear and/or negligence. 

Any repairs or work not done by Sarah Gardner fine jewellery will void this warranty.

This warranty does not cover loss, accidental breakage and general wear and tear.